We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their behaviour.

We would like to make it clear that violence and abuse from patients against our staff is unacceptable and will not be tolerated. These patients will be reported to the police maybe subsequently prosecuted and maybe struck off the practice list. The Government and the NHS has made a commitment to also stamp out violent and abusive behaviour.

image depicting zero tolerance